At Probinar Academy, we are committed to delivering a seamless learning experience. However, we understand that unforeseen situations may arise.Below are the details of our refund policy to help ensure transparency:
Refund requests must be submitted within 2 days of purchasing the course.
To qualify for a refund, the course content should not have been accessed or significantly utilized (e.g., watching more than 10% of the course material).
Refunds are applicable only to the original purchaser of the course.
Courses purchased during sales, discounts, or promotional offers are non-refundable.
Fees for additional services such as certifications, mentorship sessions, or downloadable resources are not eligible for refunds.
To initiate a refund, email us at mailto:support@probinaracademy.com with:
1.Your order number or receipt.
2.The reason for the refund request.
Refund requests will be reviewed within 2 business days, and approved refunds will be credited within 5-7 business days to the original payment method.
Refunds will not be issued for partial use of the course material beyond the eligible limit.
Probinar Academy reserves the right to assess refund requests individually and decline those that do not meet our policy guidelines.
In the event of technical issues preventing course access, we encourage users to contact our support team first for resolution.
For any questions or additional information regarding refunds, please contact us at support@probinaracademy.com